Talk with a mental health professional licensed in Texas, and if an emotional support animal is right for you, get your letter within 10-15 minutes of approval.
Austin's rental market moves fast and skews young, with a heavy mix of students, remote workers, and first-time renters.
A valid letter from a Texas-licensed mental health professional is what turns a no-pet lease into an approved accommodation — no pet rent, no pet deposit, and no breed or weight limit.
The University of Texas draws thousands of student renters each year, and campus-adjacent housing is covered by the same federal rules. Renters across Austin — including South Congress, East Austin, Hyde Park, Mueller and North Loop — rely on the same federal protections, whatever the building looks like.
Complete a free pre-screening, meet a mental health professional licensed in Texas by phone or video, and — if approved — receive your signed letter within 10-15 minutes. You aren’t charged unless you’re approved.
Your letter is issued under the Fair Housing Act, which covers where you live — apartments, condos, HOAs, and student housing. It doesn’t grant public access to stores or restaurants, and airlines have treated emotional support animals as pets since 2021. For the full picture, read our Texas ESA law guide.
Explore the Texas housing rights guide, check current pricing, review renewal timing, or see the psychiatric service dog option. You can also return to the Texas overview.
Flat pricing · you only pay if approved.
Yes. Federal law doesn't require an in-person visit — what matters is a real evaluation by a professional licensed in Texas. Telehealth is standard practice now.
In most cases they can't. Once you present a valid letter, a Austin housing provider must waive pet fees and set aside breed and size rules, with only limited exemptions.
Quickly — same-day slots are usually open, and approved letters reach you within 10-15 minutes of the evaluation.
Yes. The professional must hold an active Texas license, which is exactly who you're matched with when you select Austin.
It does. Association rules in Austin are covered by the same federal law as any landlord's policy.
An ESA letter is $129 for up to two pets, or $199 for three or more. PSD letters are $149, or $229 for up to three pets — and you're only charged if approved.
Free pre-screening · Licensed in Texas · You only pay if approved
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