Meet a Texas-licensed mental health professional by phone or video. If you're approved, your signed ESA letter arrives in 10-15 minutes.
El Paso is home to Fort Bliss, one of the Army's largest installations, and the University of Texas at El Paso, both significant sources of rental demand.
A letter from a Texas-licensed mental health professional is the documentation behind a reasonable accommodation request — the step that lets a renter ask to set aside a no-pet rule, pet rent and pet deposits.
With roughly 683,000 residents, El Paso in El Paso County is Texas’s sixth-largest city. Renters across Downtown El Paso, Kern Place, Sunset Heights, Five Points, West El Paso and Northeast El Paso rely on the same fair housing protections, whatever the building or landlord.
Texas has no ESA-specific housing statute, so the federal Fair Housing Act and Texas’s own fair housing law set the rules. Housing discrimination complaints can be filed with the Texas Workforce Commission, Civil Rights Division or with HUD. For the details, read our Texas ESA law guide.
Complete a free pre-screening and meet a mental health professional licensed in Texas by phone or video. If approved, your signed letter arrives within 10-15 minutes. You aren’t charged unless you’re approved.
Your letter is for housing — apartments, condos, HOAs and student housing. It doesn’t grant public access to stores or restaurants, and airlines have treated emotional support animals as pets since 2021.
Explore the Texas housing rights guide, check current pricing, review renewal timing, or see the psychiatric service dog option. You can also return to the Texas overview.
Flat pricing · you only pay if approved.
It is. El Paso landlords look at whether a licensed Texas professional actually evaluated you; telehealth evaluations are standard practice.
Usually not. A landlord has to consider a reasonable accommodation request backed by a valid letter and can deny it only on limited grounds, such as a direct threat or undue burden. Small owner-occupied buildings may be exempt.
Most people are seen the same day, and if you’re approved the signed letter arrives within 10-15 minutes.
It does. The professional must hold an active Texas license, which is who you’re matched with when you select El Paso.
Yes. The Fair Housing Act reaches HOAs, condo boards and co-ops, so community pet rules are subject to the same reasonable accommodation process.
$129 covers an ESA letter for up to two pets ($199 for three or more); PSD letters run $149 or $229. You aren’t charged unless a licensed professional approves you.
Local ESA guides for other cities in Texas.
Free pre-screening · Licensed in Texas · You only pay if approved
Start Your Evaluation